Claims

At John W. Dussouy & Co., Inc. we are ready to help you get your claim settled quickly and fairly. When you have a claim, you should first protect life and property and take any steps you can to prevent further damage, then call the Dussouy Insurance Agency.

Important Instructions

After business hours, on weekends or holidays, you can call the insurance company directly if they have a 24 hour claim center. Click here for a list of 24 hour numbers. If you call the insurance company directly, make sure you call the Dussouy Insurance Agency the next business day. Once a claim is reported to an insurance company, you should hear from an adjuster within 1 or 2 business days.

When you call the Dussouy Insurance Agency or the insurance company directly, try to have any of the following information that pertains to your claim ready to speed up processing:

The location of the accident
A description of the events leading to the accident
The names and addresses of any injured persons
Descriptions of any injuries
If medical treatment was provided, at what hospital?
If there was property damage, the name and address of the property owner
The estimate cost of repairs
The names and addresses of any witnesses
The police report (for auto accidents)

Automobile Accidents: When you have an automobile claim, it must be reported to the police. If the car is not drivable, have it towed to your preferred body shop or dealership if they are open. If not, have it towed to your house until you can talk to an adjuster.

Occupational Injury: The “Employer’s Report of Occupational Injury” must be filled out before any claims can be paid. Fill the form out and fax it to ADP at 837-0873. To download.

Claim Numbers

AAA
1-800-222-7623
AIG
1-877-244-4288
American Bankers
1-800-423-4403
Hanover
1-800-628-0250
Fireman's Fund
1-800-222-8062
Fidelity National (flood)
1-800-820-3242
Fidelity National (home)
1-800-820-1351
Lafayette
1-800-747-1396
Progressive
1-800-274-4499

Copyright 2006, John W. Dussouy & Co. Inc
All Rights Reserved